SPRINGFIELD, MO — Our thoughts and prayers go out to those affected by the wildfires that are causing catastrophic damages to Colorado. We hope you will find the following informational resources helpful while dealing with the threat of wildfire. Please be advised to follow the orders of local authorities.
If you are an American National policyholder:
For clients already in the midst of these unprecedented wildfires, please call our 24-hour Claims Hotline at (800) 333-2860 if you have any questions.
There are several ways to report a claim (to ensure efficient claims service, check that your login credentials are up to date):
- Mobile: Use the AN Mobile app, available for free at the Apple App store or Google Play. An account is required.
- Online: Go to AmericanNational.com and login to your account. To create an account, go to AmericanNational.com > Customer Login > Personal Insurance – Log In > Register.
- Phone: Call the 24-hour claims hotline at (800) 333-2860
- Email: Claims@AmericanNational.com
The American Property Casualty Insurance Association (APCIA) offers the follow tips for navigating the process of getting back home after a wildfire:
- Contact your insurer to get the claims process started. While evacuated, contact your insurer. You do not need to wait until you return home before doing so. Insurers can be contacted via their toll-free number, app or website.
- Discuss coverage for temporary housing with your insurer. Your insurance can help you move out of shelters and obtain housing while you rebuild. Keep your hotel and meal receipts.
- Work with an adjuster. Adjusters will walk you through the claims process, answer questions, estimate damage, and settle your claim.