SPRINGFIELD, MO – Our thoughts and prayers go out to those affected by Hurricane Laura as this dangerous storm brings catastrophic damages to Louisiana and Texas.
If you are an American National policyholder:
There are several ways to report a claim (to ensure efficient claims service, check that your login credentials are up to date):
- Mobile: Use the AN Mobile app, available for free at the Apple App store or Google Play. An account is required.
- Online: Go to AmericanNational.com and login to your account. To create an account, go to AmericanNational.com > Customer Login > Personal Insurance – Log In > Register.
- Phone: Call the 24-hour claims hotline at 1.800.333.2860.
- Email: Claims@AmericanNational.com
Filing a Claim:
- Contact your insurer as soon as possible to report damage. Have your policy number ready.
- Photograph or video the damage to share with your insurer and keep a copy for your records.
- Make temporary repairs if it is safe to do so. If there are holes in your roof or your windows are broken, be sure to cover them as quickly as possible to prevent further damage.
- Save receipts for any materials you purchase to assist with repairs. You may submit them to your insurer for reimbursement.
- Do not throw away any damage items until an adjuster visits your home. Keep in mind that due to COVID-19 and social distancing, you may ask for self-inspection options for internal damage
- Many standard homeowners and renters policies provide reimbursement of additional living expenses when property is determined to be uninhabitable due to damage. This provision helps pay for things like temporary housing, restaurant meals, overnight parking and laundry service. Check with your insurer or agent for a list of what your policy will cover.
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