GLENMONT, NY — Farm Family has claims teams ready to assist policyholders living in the areas of the Northeast where Winter Storm Stella is expected to create hazardous conditions.
Farm Family encourages those who incur property damage to wait to make repairs until an adjuster can complete a property inspection. If immediate action is absolutely necessary to prevent further damage, policyholders should make sure it’s safe to make repairs and take time to thoroughly document the damage
Claim Reporting: Visit a local agent’s office or call the Farm Family 24-hour claims hotline at 1 (800) 948-3276. When property claims are reported, ask about services which may be available to you. Repair related receipts should be saved so they can be included in claim reports.
For vehicle damage, appraisers will be available to assist with inspections. For policyholders who have obtained estimates, they can be forwarded to us for desk review. Policyholders can also provide photos of damage at time of claim report for immediate adjusting of more minor vehicle damage.
Claim Payment: Farm Family offers direct deposit for payments to policyholders. Ask your claim representative about direct deposit of insurance proceeds.
All impacted policyholders are urged to report claims as soon as they can – no matter how minor the damage may appear. Eligibility for federal disaster assistance from FEMA, if available, can be affected by whether or not a claim has been submitted to an insurer.
Farm Family’s website also offers several informational resources that may be useful to policyholders preparing for this serious winter storm. Information specifically related to snow and ice removal as well as heating safety can be found under the loss control section of farmfamily.com.